Last updated: 10/12/2025
Your privacy is extremely important to us.
This Privacy Policy outlines how LOMAYALUXE.COM collects, uses, stores, and protects your personal information when you interact with our website.
1. Information We Collect
We may collect the following types of information:
Personal Data
- Name
- Email address
- Phone number
- Billing and shipping address
Payment Information
Processed securely through third-party payment systems (PayPal, Payoneer).
We do not store your card or banking details on our servers.
Technical & Analytics Data
- Device information
- Browser type
- IP address
- Page interactions
- Traffic data (via Google Analytics or similar tools)
Order Information
- Products purchased
- Tracking numbers
- Delivery confirmation
2. How We Use Your Information
Your information is used to:
- Process and confirm your orders
- Provide shipment updates
- Improve website performance
- Communicate important notifications
- Prevent fraudulent transactions
- Provide customer support
We NEVER sell, rent, or trade your data to third parties.
3. Sharing of Information
We may share your data with:
- Shipping carriers (DHL, FedEx, etc.)
- Payment processors (PayPal, Payoneer)
- Analytics tools
- Fraud-prevention services
All third parties must comply with strict data-protection standards.
4. Data Security
We use industry-standard protections including:
- SSL encryption
- Secure servers
- Firewalls
- Regular monitoring
However, no online system is 100% secure.
We commit to taking all reasonable measures to safeguard your information.
5. Cookies & Tracking
We use cookies to:
- Improve user experience
- Analyze website activity
- Save customer preferences
- Support marketing campaigns
Users can disable cookies in their browser settings at any time.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request data deletion
- Request corrections
- Opt-Out of marketing communications